Holiday Inn Washington by IHG

Fantastic place to stay. Very Very clean. Quiet. Lovely surroundings. Comfortable beds. Amazing staff. Knowledgeable and helpful. Lovely home cooked food in restaurant. Everything is there that you need. You can even buy shampoo and toothbrushes if forgot to bring them and as always I forgot my toothbrush lol It seems to me that the hotel is very well run and has an excellent manager.

Ok Stay, quite enough location and hotel, shame one night someone decided to take out their frustrations on the door to the room but this isn't down to the hotel staff. Room was ok, smelt of smoke with ash on the window sill when we first arrived and a bit dusty but comfortable none the less. Didn't eat at the hotel as though the prices were quite high so went out to eat. I would stay again but unfortunately not premium, it's a comfortable budget hotel in my opinion. Staff were very helpful though and polite.

We picked this hotel because it says it has air conditioning…. LIES!! Somehow our room “conveniently” has the AC not working and the maintenance man is “conveniently” not working today. My husband checked the thermostat and they just won’t turn it on, it’s centrally controlled, like from the front desk. They have it rigged so you can’t turn it on and then pretend it won’t work. The manager is very kind and brought us a fan, but still, it didn’t help much and they’re just lying. The bathroom is extremely small, you can barely turn around. You also have to keep the door closed or it will set off the fire alarm, what??!?!! The carpet looks dirty and I don’t think they vacuumed our room as there were items on the floor when we arrived. Very hot uncomfortable nights sleep from being so hot!! Wouldn’t stay again. Find a better place. Should’ve asked for another room, but I doubt it would’ve made any difference. We picked also because it was cheaper, but you get what you pay for🤷🏼‍♀️