Holiday Motel
Lordsburg · United States · 600 East Motel Drive
About Holiday Motel — Luxury Boutique Hotel in Lordsburg
Holiday Motel is an exceptional 4-star hotel in Lordsburg, United States. Guests enjoy a distinctive experience combining world-class facilities including parking, pet friendly, room service, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 3.7 / 5
Cleanliness is 10/10. I saw many people complain about the receptionist's service, but I honestly have no complaints about him. I arrived in the wee hours of the morning, and he treated us well, even joking with us in a good way. Without a doubt, a good place to spend one or two nights.
When I showed up to check in, a gentleman reeking of marijuana and alcohol checked me in. I notified him I had a service animal and went to show him the id card for her and he very rudely informed me it didn’t matter, I would be charged a pet fee. I googled and showed him where that was illegal and he blew me off and was rude, telling me “he wasn’t going to argue with me.” Then I pointed to the sign on his counter and read it to him where it said, “pet policy: we do not charge a fee for service animals.” He threw my id back across the counter and continued to be belligerent and rude saying, “my manager goes back and forth on it.” I get to the room, you can immediately smell sewer and mildew. I found an inch long cockroach on the floor, the refrigerator did not work, and I certainly was not going to ask the front desk for anything else as he had already been such a delight to deal with. It was quiet, is about the only good thing I can say about that place, which is nice when you’ve had a long day and have to get up at 2am. However I will not be returning and would not recommend anyone stay there.
If this is a 3 star, then I don’t know what 1 star or 0 star looks like. The reception guy was extremely rude, charged us 3% to use credit card which was not mentioned on Booking.com at all. The room was shabby and basic. There was some small particles on the bed under the blanket. There were only two small bars of soup, without any shampoo or body wash. First room that was given to us was filled with smoke smell though we were asked to sign a paper that we’d be fined if we smoked in the room. Don’t really waste your time and money to come here! There are much better places to be.