Hostellerie Val Fleuri
Mersch · Luxembourg · 28 Rue Lohr
About Hostellerie Val Fleuri — Luxury Boutique Hotel in Mersch
Hostellerie Val Fleuri is an exceptional 4-star hotel in Mersch, Luxembourg. Guests enjoy a distinctive experience combining world-class facilities including kids club, bar, concierge, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 3.3 / 5
Very comfortable. Good proprietor. He was very accommodating as I arrived well before the normal office hours of 5:00 PM. I was very grateful for the ability to check in as I had travel some 15 hours from the US. Comfortable bed and a quiet location.
The breakfast was nice, but the rooms were not satisfying. We booked a room for 3 and the third bed was a rollout couch that wasn't comfortable, also the toilet didn't flush. I wouldn't say it was worth the price of 150 euros for one night.
Rooms are very loud and old, you cannot sleep with open window because of the very loud road direct at the hotel. In the hallway are the dirty garbage cans, the vacuum cleaner. The breakfast is very simply and if you come to late you have no cold cuts or cheese. No parking place at the hotel and I got a room without TV, toilet and shower and had to pay the same price as a room with TV, shower and toilet. In my room was a full wardrobe with things of the hotel, an old solarium and it was more a storage room instead a rental room. The hotelier was very nasty when we discussed about the pricing and told me about other guest who steal and makes picnic in the rooms. He said that he has no more fun in his job which he makes since nearly 30 years. As I argument that I am not fine to pay the full price for a room without the booked services he was not service oriented and open minded for a solution. For me it was the badest overnight in 30 years of hotel experience and I will never come back and speak about my bad experiences. You can feel how unhappy the owner is with his job and his hotel.