Hotel Abades Nevada Palace

What stood out for my partner and I was the customer service provided to us! Great staff, location and a grocery store near by. We wanted to take the time to thank Salva working at the pool restaurant for his hard work, his attention to detail and how he cares for the client. Thank you Salva,you made our stay better.

This is listed as a 4 star hotel. It probably was at one time, but no more. First off, the staff were great. The front desk personnel were friendly, helpful, and efficient. The property is really tired. The floor covering in the hallway to our room looks like worn out carpet padding. The mirror frame in the bathroom is chipped and faded. The door moulding for the bathroom door is broken. The beds are only marginally comfortable. Breakfast was definitely not 4 star. Not once during our three visits were any of the hot foods actually hot, room temperature maybe. There was a good selection of foods, but nothing outstanding. While it is not really walkable to city center, it’s an inexpensive (about 8 euros) taxi ride. The neighborhood it is in is fun to explore, with a few interesting cafes and restaurants.

This is definitely not a four star hotel. The staff were not very welcoming and helpful, barely provided assistance in parking the car and they didn’t provide services like helping out with luggage etc. the hallway carpet is stained, dirty and very old. The room is dirty, the furniture is outdated, the bed is super uncomfortable as well as the pillows. The bathroom was not clean and the shower was disgusting. One of the worst hotels I stayed at in Spain. If there was a zero that is how much I would give it!