Hotel Adria

Great stay with an amazing view! The view from the hotel balcony was absolutely stunning. The staff were very helpful and friendly, the breakfasts were tasty and varied. The room was clean, and the beds were really comfortable – perfect for relaxing. The only downside was the crowd during breakfast and the busy elevator, but it’s manageable :) Overall, I highly recommend this place!

I have to say that we were so impressed with this hotel, located right at the top of Dubrovnik’s hilly landscape, with breathtaking views of the town, lakes and backdrops - during the day and evening. This is great value for money, within a city that has high charges for a hotel, with a breakfast buffet, breakfast dinner (located at the top of the hotel with nice views), indoor pool, jacuzzi, outdoor pool and bar (which also serves food), ironing room, bar and attentive reception service. We even managed to get our room cleaned at 7pm which was such a plus as we forgot to leave the sign outside. We want to thank the hotel for making our stay so special and will be visiting again!

Don’t book this place until you read this. : After arriving at the hotel at 10:30 AM, we were told our room would be ready by 2 PM. During that time, not a single member of the front desk staff made any effort to assist us, provide updates, or even acknowledge our presence. Instead, they chose to ignore us outright, play games, and exhibit a level of indifference toward guests that would be shameful in the operation of a public toilet—let alone a functioning hotel. When my boyfriend reasonably asked the staff to call the partner company—the third-party provider responsible for facilitating our Agoda reservation—tge front desk manager not only refused but responded with unprovoked verbal abuse and then actively escalated the situation toward physical confrontation. That behavior was outrageous, dangerous, and disgusting. To make matters worse, the supervisor—when we returned to try to resolve things—acted like a complete jerk, failing to take any responsibility, and instead made the situation even more infuriating with his smug incompetence and dismissive attitude. Let’s be perfectly clear: their claim that they do not work with Agoda is a blatant lie and complete bullshit. We all know your hotel uses third-party platforms and partner companies to fill rooms. This attempt to weasel out of accountability is both dishonest and pathetic. The staff’s behavior was so appalling, so dehumanizing, that it irreparably damaged our entire stay in this country. Book here at your own risk