Hotel Ancora
Pontecagnano · Italy · Via Mar Ionio 332
About Hotel Ancora — Luxury Boutique Hotel in Pontecagnano
Hotel Ancora is an exceptional 4-star hotel in Pontecagnano, Italy. Guests enjoy a distinctive experience combining world-class facilities including bar, beach club, golf, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 3.9 / 5
The difference between a so so stay and a great stay at a hotel is the quality of the staff and the authenticity of the place. Hotel Ancora has the best of both. The staff was super friendly and helpful. The restaurant was great. It is simple but real. The room was lovely with a great balcony and awesome view of the sea. Parking was perfect, the side entrance to the hotel is very convenient. Price can’t be beat. Grazie mille.
I visited Hotel Ancora at the beginning of September with an organised group of about 60 people. After a week there, I have very mixed feelings. - ROOMS : Some people got great rooms with balconies and sea view, and some ended up in rooms whose windows faced a corridor between two parts of the building, with no access to fresh air! Our first room was just like that, plus it smelled terribly of cigarettes. We complained to the receptionist, and at first she said she couldn't do anything about it, but then she found us a different, better room. The hotel is not brand new and you can see it, but we got room service every day and everything was clean. The cleaning staff were very nice. - AREA: The hotel is basically in the middle of nowhere and on a weekday there's nothing happening in the bars and restaurants around. In the evenings the area seemed a bit sketchy. The beach is far from perfect - it's shingle, dirty and the water gets deep very close to the shore, so it's not the safest for swimming. There's a small swimming pool in the neighbouring hotel, but you have to wear a shower cap to use it. I know it's hygenic, but wearing a plastic cap on your head in this heat is not comfortable. Plus, at first they told us that we can use the pool for free, but then they said that you have to pay 3€. -FOOD: There were constant problems with breakfast, there was never enough food. I know it could be because some guests took too much food, but the servers didn't even react when there were no plates left, or the juice containers were empty. Plus, they served us coffee in paper or plastic (!) cups, even though there was china on the coffee machine. However, the dinners were a masterpiece and they made up for the mediocre breakfasts. Two courses plus dessert every day, and it was all delicious. All in all, the hotel has good and bad sides and much of it depends on how lucky you are with the room you get. As a member of a big group from Poland, I often felt that we were second-class guests and didn't get the same treatment as the other guests, for example Italians. Hotel Ancora definitely is not a true 4-star hotel, 3 stars is the maximum it deserves.
I definitely do not recommend the hotel, in fact I advise against it! The rooms are not renovated, outdated, there is no safe inside, the cleaners enter the room several times a day without asking, even after asking not to disturb them. They have the keys to the room and can enter at any time, but there is no safe in the room. The beaches are dirty, not cleaned. There is mold in the bathroom. The breakfasts are not tasty, after eating my stomach hurt all day long. There was a small selection of food, and after the guests had eaten, they had to wait 30 minutes for the food to be delivered. The parking lot is not guarded even though it is cameraed! There are thieves in the area, breaking windows and stealing things from cars. It happens in the hotel parking lot. This isn't the first time! There were 2 windows lying in the parking lot! The hotel does not accept any responsibility, despite the stolen money and documents, we did not receive sufficient help from them. The hotel doesn't speak English! They steal in the hotel parking lot and the hotel is not responsible for it. We did not receive any compensation from the hotel! I warn you and I do not recommend it, it is dangerous there!