Hotel Asmara Palace

My stay at Asmara Palace Hotel was truly unforgettable. The rooms were impeccably clean, and the service was beyond amazing. By chance, I met the manager, Mr. Solomon, and I was blown away by his kindness and hospitality. Not only did he guide me through the city with helpful tips, but he also went out of his way to assist me in booking my hotel in Massawa. His dedication, along with the incredible team at the hotel, made me feel so welcomed and cared for. Thank you, Mr. Solomon, and the entire staff—your warmth and professionalism are unmatched. You all deserve not just 5, but 7 stars! I’ll definitely be back!

Anyone who is writing a positive review about this property must be an employee. This was one of the most uncomfortable stays I have had in 40 years. The rooms have not been updated since the government has taken control. As there is no electricity in the country, the hotel is run on a generator that is continually going off. The hotel offers NO air conditioning and has not had any for about a year- do not stay here in the hot months. There was a huge crack running down the wall, water damage, brown water, stained carpets, non-existent internet, overall much disrepair. The hotel also does not provide hot water. The restaurant is disgusting! I could only eat a few bites of food as the taste and prep were of very poor quality. They must also leave open the windows/doors- due to no air-con-and so you get enjoy the swarms of flies with your meal. It is disgraceful that they market this property as a 5-star, as I would give it a 1. It is also not cheap, which makes the situation even worse. Terrible!

Seems you are living in 1990s. No communication through internet is possible. Food quality is bad.