Hotel Baía Cristal Beach & Spa Resort
Lagoa · Portugal · Vale De Centeanes Praia Do Carvoeiro
About Hotel Baía Cristal Beach & Spa Resort — Luxury Boutique Hotel in Lagoa
Hotel Baía Cristal Beach & Spa Resort is an exceptional 4-star hotel in Lagoa, Portugal. Guests enjoy a distinctive experience combining world-class facilities including kids club, bar, beach club, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.5 / 5
After getting married in Carvoeiro we stayed here for 2 nights after our wedding. We really enjoyed our stay - they upgraded us to a room with a balcony which was lovely but unfortunately didn’t have a sea view (but we hadn’t booked a sea view room so not complaining). They wrote a sweet message on the bedroom mirrors to congratulate us, put balloons on the bed and left a bottle of champagne which was a lovely touch! The bed was huge and very comfortable! Very spacious room which is perfect! The pool view was amazing and the breakfast was beautiful. Service was very good and staff were very friendly. The only thing I would say is the hotel was very busy - so if you were late to the pool you wouldn’t have got a bed. We were down early so wasn’t a problem but we felt for a 5* luxury hotel, it was very busy. However, it is peak season being summer. Would recommend staying here - great stay!!
The view from the hotel is stunning blue ocean horizon meeting the clear sky surrounded by gorgeous cliff and cave. The hotel actually was interestingly“built in vertically” where you would take the elevator down instead of up from the lobby. The location is only half a mile away from the beach/town with Tuck Tuck (open air) car service provided by the hotel on a regular interval. The staff team was attentive, warm and welcoming. The food in all the restaurants on site was delicious and fresh. Because the restaurants have open air arrangements, the temperature is a bit warm if you normally like it cold. The rooms were neat and clean. Overall, it is a fantastic hotel! 🏨
We stayed at the Tivoli Algarve in a Deluxe with Ocean View and Terrace for our honeymoon. It was the most expensive hotel we booked per night, on our trip throughout Portugal. It was the ONLY hotel we stayed at in Portugal that didn’t acknowledge our honeymoon in anyway, or our baby. (All our other hotels gifted baby a little stuffed animal and ourselves champagne and other treats). The rooms were gorgeous but the AC did not work our room and was 25 degrees throughout our stay and we woke up sweating. We did approach the front desk with this issue and they did not seem to care and the AC never did cool our room for our stay. We also arrived to our beds separated which I understand to be common throughout Europe, however every other hotel had them made together for our arrival. We were absolutely shocked the poor service at the pool, we had to ask multiple staff for drinks and service multiple times. The first day my husband had to walk to the bar 3x to ask for a beer before being severed, despite multiple servers walking around no one would stop to acknowledge us. On day 2 by the pool every server we flagged down did not speak English and had to get another server to help. It ended up being a very poor poolside service and we found it a bit difficult to communicate. We loved the location and the views were stunning. Shout out to Ricardo the door man he was absolutely impeccable and we really enjoyed running in to him from our first moment to the last!