Hotel Beatriz Playa & Spa

This is a very large hotel. We were on level 2, but there was plenty of access to the floors. Many lifts which were always clean and tidy. Or if feeling energetic you can use the stairs! Yes there are birds flying about and also cockroaches, but bear in mind the centre of the complex is open, so they’re going to get in. Was it such a bad thing really? We have plenty of bugs in the UK but feel annoyed when we see them in a different country? And with the amount of dead roaches, the complex is obviously treating the problem. We did come back to one in our room, but with a quick thinking adult, swept it out using a bucket we had nearby. We found all the staff very helpful and friendly. Housekeeping were amazing- fresh towels everyday if left in the bath, plus there were plenty of them. The bathroom was very spacious and bright. A lovely powerful shower and a bath too. The room has shower gel, hand wash, shampoo and body lotion supplied which is handy if you run out or forgot to bring! The view from our room wasn’t brilliant but we didn’t go there to look out our windows! The food in the restaurant was ok. There was plenty of choice even for my very picky daughter. I found the breakfast much better than the lunches and evening meal. They do seem to use a fair amount of salt in the meat/ fish dishes. Desserts were very sweet but very fancy. Presentation was amazing. Cold drinks on tap along with wines, beer and sangria. Many toilets throughout the complex, all were kept very clean and tidy. Entertainment was varied, it just depends on what you like. I found it quite entertaining. For the size of the complex, it was pleasantly quiet. You can’t hear the entertainment from your room. What you can hear is the water features which I found quite soothing.

We stayed for a week and are leaving today—our kids are sad to go because they absolutely loved it! The hotel is very clean, with rooms cleaned daily. The staff are incredibly polite, and nothing was ever too much trouble for them. The food was good, although the buffet became a bit repetitive. That said, you definitely get more than what you pay for. There are also Italian, Chinese, and burger restaurant that open on weekends and need to be booked in advance. If you're all-inclusive, these are included in your package. They were a welcome change from the buffet. The pools are great—one is heated, one is cool, and there's a small one for young children. Just a note: the poolside area can be quite slippery. We were a party of 7 adults and 6 kids, and everyone had a great experience. We would definitely come back again.

Myself my partner and my 4 children have just stayed here for the last 10 days. Rooms - lots of space cleaned daily, a mini fridge and a nice outdoor balcony, room could do with a little tlc and touch up, but other than that we did not mind it. Pools - two large pools (one cold, one heated) and a children's pool. Cleaned every morning, pool opened up at 10am. Sun beds can reserved for 1 hour if your not back your towels get moved 👌 this was great as some people was hogging beds. Food - wasn't to bad we really enjoyed each meal something for everyone, just could do with abit more variety. Pool bar and show bar can get very busy and ques can get big, the staff tried their best to keep the ques down. Cocktails wasn't the best. Location great, taxis cheap, lots in walking distance. Water shoes definitely needed on the beach as well. Over all we had a lovely stay the kids enjoyed it. Also animation staff friendly and happy 😊