Hotel Best Jacaranda

“We had a wonderful stay at the hotel with the all-inclusive package for five nights and six days. The meals—breakfast, lunch, and dinner—were excellent, and the menu changed daily, keeping things interesting and diverse. The staff and old manager (sorry can’t remember name recommended good red wine) provided excellent and warm service in the restaurant. When we had any issues with our room, Ana, one of the receptionists, was particularly kind and quick to resolve everything for us. Another receptionist, kilm (big guy), was also helpful throughout our stay. Overall, the reception staff was very friendly and attentive. Even though we spent a couple of days exploring the island and visiting Siam Park, the all-inclusive package was still very cost-effective and convenient. The daily housekeeping ensured that our room was always clean and comfortable. Overall, it was a fantastic experience!”

Hotel was lovely, close to shops, restaurants and the beach. Always clean and well presented. There are three pools on the ground floor. Babies, kids with floats and a dedicated swimming pool. The fifth floor has a pool that starts shallow and gets deep as you go along which allows floats. The food is well prepared but not much variety day to day and a few of the counters have the same meals. Staff were friendly and helpful with the exception of the cleaning staff of the last day repeatedly coming into my room asking me to leave after I paid for a late check out which they did not seem happy about.

Stayed for 10 days in July and got a great vacation. The hotel looks a little bit tired, but the staff is constantly maintaining the property, and the rooms and commonplace are clean. The staff is exceptional and they are always trying their best. Very friendly and professional. Breakfast and lunchtime are very busy in the canteen but the staff there manage the flow perfectly. It was a pleasure to watch them at work, and it's easy to get seated without wanting. But when you have your seat, it can be crowded when you are putting food on the plates. Food tasted fine, just the usual. Location is also good, short walk to the beach and there are plenty of restaurant nearby if you want the change things up a bit. There are two pool areas, the lower one is usually very crowded and it's hard to get spot there so we usually just stayed on upper floor pool where it was less crowded and you can easily get a spot there. Overall, it was a great stay and would recommend this hotel.