Hotel Best Los Angeles

The hotel's location is perfect. A 5-minute walk from the beach and the town center. The staff is very friendly; some speak limited English, but we don't speak Spanish. You can get by with gestures and hands. The food is okay; don't expect the ultimate in luxury, but we've never had a bad meal. Just make sure you clean your plate... the staff member pointed this out, and it's been improved. They also have themed nights, which is great fun. Evening entertainment includes music. The all-inclusive plan is extensive for drinks, but a bit limited for snacks. We would definitely book again next year.

Great hotel, catered well for my gluten free diet. The Maitre is as fantastic and each meal time showed me the food that was available for my needs. Each evening I could choose from a list of foods although a lot of the buffet food was also gluten free. He had a great understanding of allergies and what was in the food.

We stayed here last week for a short holiday on full board basis. It is definitely not a 4 star hotel. We emailed the hotel beforehand to request a quiet room as we have a toddler who naps during the day. Unfortunately nobody replied or acknowledged our request. The rooms themselves are quite modern and clean, but walls are paper thin so you could hear every noise from adjacent rooms. We also got a room next to a very busy road, and was especially noisy on Friday evening with the night life at full swing. The housekeeping, however, were very good and are to be commended. The food, though plentiful and replenished regularly, was definitely not of 4 star quality. It is acceptable, and we managed to find at least one thing we liked during each meal, however, it was disappointing as we expected better of a supposedly 4 star hotel. Lastly, the staff are not the friendliest, especially the restaurant staff - perhaps it's the language barrier, but it seems they are a lot friendlier with the local speaking guests compared to English speaking. The hotel itself is well located and very close to the beach, but for the reasons noted above, we don't think we will be coming back.