Hotel Best Sabinal

We returned from Best Sabinal since Tuesday, we had a great and pleasant stay and had nothing to complaint about. Service was good, we had a little problem in the bathroom with a leaking lavabo, but they came to fix it the same day. Everyone was very friendly and helpfull, also in the restaurant when I had questions about certain products. Food was excellent, wide choice for everyone, theme nights every evening were great. We had a room on the top floor (7th) with splendid frontal seaview.. the pool is not the biggest but even with many people in it didn't feel overcrowded. If I have to day one thing less "positive", it's the animation which was almost only in Spanish and quite late and loud 🙈 Nice walking to Playa Serena where you have more bars, shops and restaurants. Another plus: bus stop next to hotel to go to Roquetas center/Gran Plaza shopping and market and to Almeria City, and very cheap. I was a travel agent for almost 15 years, and I used to book this hotel for so many clients before, and now I was glad to book it for myself and my dad and son, and I did not regret anything about it 🙂

The hotel is quite large, and I particularly enjoyed the spacious outdoor swimming pool, and the smaller indoor pool complete with a jacuzzi and sauna. However, is additional charge of €6 for two hours. The room was clean , offering an amazing view of the sea. Accessing the room using a bracelet was convenient, and I found the reception staff to be friendly and helpful throughout my stay. Additionally, there were entertainment options for both kids and adults each day, making it an enjoyable experience. On the downside, I think the dining options could be improved. Offering a wider variety of dishes would enhance the overall dining experience. Furthermore, it would be great if rooms included a kettle for preparing coffee or tea. Overall, I had a wonderful stay.

Pros: - Nice room with a sea view, very close to the seafront - Comfy and large enough beds - Good selection of food in the restaurant, fresh and lots of options, although it needs a one way system in place - Staff spoke good English in reception - Good pool facilities for older kids - A nice area to have a stroll and lots of good shops nearby Cons: - Dinner and breakfast was bit chaotic with people pushing and shoving and unfortunately not with any manners - No drinks at all unless they’re purchased at dinner time for half-board. Not even water. Although at breakfast there is water freely available from dispenser. Asked to be served a drink at dinner and was ignored, our order was never taken despite asking and mentioning my young children needing a drink, so I went to our room to get a bottle of water. It seems the restaurant is not just for guests so this might explain this, and why it’s incredibly busy in May. - Children’s pool not suitable for under 5’s because of large buckets of water tipping into the splash pool every minute, which we saw frightened most young children and they didn’t want to use the slides, a separate, more gentle area without the water buckets or to even turn one off would be great. - €10 deposit for a towel, which we thought was a bit extreme. - Spa is not included and doesn’t mention that it’s extra on booking.com. It’s €6 each per adult for 2 hours. - no English TV channels or option for them. - Kids club very poor, we saw children playing in the room and knocked at the door only for staff to open it, look at us and close it again. No entertainment for kids. - Evening entertainment very poor unless you’re an older person. Not suitable for families. Also no seating space in the lounge in the evening. - Lots of cigarette buts around the pool. Not great with kids