Hotel Bonanza Park By Olivia Hotels

Love this place! Quiet and out of the way, but easy access to all close by areas. Palma is only 25 mins on the bus, and the bus stop is right outside! Breakfast is great too, lots of choice.

To sum it up, this was not a good experience. Although the staff was good, welcoming and reasonably helpful, the hotel is cutting corners in a lot of places, especially when it comes to cleaning unfortunately. If I were to come again, I would pick a different place. This is not 4 star hotel. We arrived at the hotel and initially we thought its looking pretty good. Staff was welcoming, the room had a great view. First night however, we discovered ants in the room and spider webs. We went to the reception however they could only replace the room the next day after 3 PM. We had to sleep there for the night as there was no choice. We got moved the next day to a new room which had a broken chair and, as we'd find out in our last day, that one had little ants in it too. It felt like they are really not taking hygiene and cleanliness of rooms thoroughly enough. There were other minor inconveniences: - Got room with no shower gels and stuff, had to explicitly ask for them to be refilled. - Although they have TVs with Netflix and such, the internet connection is so bad that these won't even start and in general, you'll have a bad time with the internet. - Restaurant felt a tad on the expensive side and not the right quality for that price. There were some positives however: - The breakfast area was pretty rich to be fair. - Staff was again really good and kind. - View and general available facilities were nice. I'm attaching some pictures of ants I killed and put in the sink and spider webs.

Although the hotel offers a variety of activities, it clearly suffers from poor maintenance and substandard service. The main highlight was the beautiful landscape around the hotel. As for rest, don’t expect to sleep in. Vacuuming starts at 8:00 a.m., and doors keep slamming, making restful sleep impossible. (Let’s not even talk about the kids screaming in the hallway well past midnight.) Our stay was brief (one night) and our expectations were simple: a good night’s sleep in a clean place. For €180, the experience was very disappointing. PS: we never received the welcome drinks. Both times we returned, there was no one at the bar, and we didn’t have time to run across the street just to chase down a drink. It might be best not to advertise it.