Hotel Born

The location is ideal for exploring the beautiful city of Palma. The building is 600 years old but has been beautifully restored to this elegant hotel with many of the old features retained. The lobby & courtyard are particularly impressive.

Hotel Born’s location is fantastic, and the old building has a lot of charm. The staff was welcoming and very helpful, which we appreciated. However, the room was a letdown for the price—nice enough but with only a tiny window near the ceiling facing a yard and another just 0.5 meters facing a wall. We expected a better room for the money, but the location and service still made it a decent stay.

If you are sensitive to constant noise, this is not the place for you. From noisey appliances, to overheard conversations in the room next door, there is always something. But the absolute worst was one night when we needed an early night after a long journey, and they had hired the courtyard out to a wedding party. The noise was so loud we had to shout to talk in our own room. We had paid extra for a upgraded room next to the courtyard (do not do this!). The noise calmed down by 11, but if I was travelling with my child there is absolutely no way they could have slept. The hotel did not inform us about this party, as we could have stayed out or planned our holiday day differently. On the other nights the courtyard is a bar with people talking loudly and music well past 11. This is no place for bringing kids and I am not sure the owners understand that hotels should be a quiet refuge, a place to recharge after a busy day. Perhaps that is not the way in Spain, but I did not feel comfortable or safe in this hotel. Positives include the usually friendly (and apologetic!) staff, sitting in the courtyard for breakfast, the old palace type atmosphere, and the very good location the centre of Palma. The breakfast was almost OK but if you go down when it starts at 8, the 'hot' breakfast has not warmed up (cold beans anyone?). I really wanted to like this hotel but I am really not sure that you can classify it a hotel given the lack of attention to ensuring that the comfort of the guests comes before quick money in the form of a very disruptive wedding party and a loud bar operating until late at night in the echoing courtyard.