Hotel Boucek

For sure not 4 star accommodation. All very basic. Bathroom towels with holes is not really acceptable in the region with large textile industry. This can be changed and improved. Window blinds can be thicker to block the light. Pillow is already finished they can also be changed. Personal is sweet. Thanks

There is no wifi in the rooms. It is not possible to work from this hotel. The rooms are really small. The beds are really uncomfortable. Feels like sleeping on concrete.

Very poor organisation and communication from staff. The stay was a present for our mum and we arranged a restaurant voucher to be waiting for her upon her arrival. I had confirmed all of that with the hotel 2 days prior her arrival. When she was checking in, nobody knew how she was supposed to pay, talking about some discounts, but no signs of a food voucher. When the receptionists were questioned about the voucher later on the day, they came up with excuses, that it was forgotten at their home in Napajedla in a locked drawer!!!! and it would be presented the next day... (Really??) Mentioning mixed-up order of a dessert that evening seems quite irrelevant. The voucher was presented next day, my mum mentioned that they would most probably redeem it at dinnertime. When they came for dinner at about 19:10, they were told, that restaurant was closed (opening hours till 22:00). Eventually they were provided with food though. Breakfast hours on Monday were different, however they had not been communicated and my mum arrived about 15 mins after hours. Again, they were eventually provided with the food. Breakfast is plated and no menus available. One receprionist (whi seemed to be doing everything there) listed items she just could remember at that time. Avoid room 10, horrible view. It looked like there were no other guest at the hotel but still, the room with the worst view was provided. We would not consider staying again, and we do not recommend this hotel.