Hotel Bristol a Luxury Collection Hotel Vienna
Vienna · Austria · Kaerntner Ring 1
About Hotel Bristol a Luxury Collection Hotel Vienna — Luxury Boutique Hotel in Vienna
Hotel Bristol a Luxury Collection Hotel Vienna is an exceptional 5-star hotel in Vienna, Austria. Guests enjoy a distinctive experience combining world-class facilities including kids club, bar, co working, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.6 / 5
This was my wife and I's first time staying here and first trip to Vienna. Upon arrival we were greeted with a valet that took our bags right up to our room. All of the staff were very friendly and professional! The staff continued to remember our names for simple interactions as we walked through the hotel over the course of our 3-day stay. It was very cool. The rooms are elegant and comfy. The breakfast is amazing. Everything is very clean and professional. The concierge even got us a reservation in a very exclusive restaurant! We felt like we were royalty! When we go back to Vienna, I know where we will be staying!
Review of the gym: wonderful view from the gym, great new TechnoGym equipment. The space is a bit small and definitely nothing for a thorough workout as the free weights are not heavy enough. Also missing a pull up bar which would be easy to install. Great for a cardio session on the treadmills, bike, rower or the cross trainer while enjoying the view of the opera.
I recently stayed at Hotel Bristol, a Luxury Collection Hotel in Vienna, and unfortunately, my experience was far from what I expected from a hotel of this reputation. Upon arrival, I first noticed that the room was not clean. Dust was found in various places, and it felt like the housekeeping staff had overlooked the basics of cleanliness. Given the hotel’s luxury status, this wasn't very pleasant. Additionally, I was disturbed by the noise coming from the next room for two nights in a row. Loud voices, screaming, and banging on doors continued late into the night, significantly disrupting my sleep and overall comfort during my stay. I expected a much higher standard of service and peace for a hotel that markets itself as a luxury destination. Unfortunately, these issues left me dissatisfied and reluctant to recommend this hotel to others. Overall, my experience at Hotel Bristol did not meet its promises. I hope the management takes these concerns seriously to improve future guests' experiences.