Hotel Bristol

The hotel is very cosy and clean, staff is very friendly and welcoming.

This hotel advertises that they have air conditioning, which they do. However, they control when to turn it on. Moreover, they make you believe that your unit just isn’t working and they will send someone… and that someone never comes, so you “sleep” in heat (we went in May). In addition, they have an older lady that works the front desk that is just rude, absolutely no help. They state that they have showers, but it’s just a hand held nozzle in a tub. The location is within walking distance to things, but in a sketchy looking area and although the parking is protected in an underground spot, it is challenging to get into the garage with a very tight squeeze navigating through traffic and little to no help from hotel staff. I do not plan on returning to Mulhouse, but definitely would not book here again and do not recommend it to anyone that expects customer service and a comfortable stay.

I went there on a small trip and it was the worst experience of my life. First of all I found a lot of spiders across the room and the toilet lid was dirty… the rooms next to us were loud the whole night, and I got mistaken for one of the kids making noise and when I got back in my room the receptionist walked inside my room to tell me to shut up screaming. (I was scared for my life.)