Hotel Bristol Salzburg

We loved this hotel…a very classic, elegant hotel in the middle of Salzburg, which is the perfect location. Our room was recently remodeled and was perfect. The breakfast had plenty to choose from and was very tasty. The staff were very attentive and professional. My only complaint is that when we checked in, I asked for the car to be valeted. While I was checking out three days later and settling up the tab, I noticed a small placard on the desk outlining three different valet options for different garages at varying rates. Our car was parked in the most expensive garage and we were never given the option at check-in to have it parked in a less expensive garage. I would have taken the least expensive option since we knew we weren’t using our car during our stay. I assume the less expensive options are father away making it take longer when you request your car. The staff printed us free tickets to us the mass transit system that worked great. We used them continually during our stay!

We stayed here for 9 nights. The hotel staff is extremely friendly; they go out of their way to help you in any matter you want. Any complaint we mentioned, it was solved ASAP. Receptionists were very welcoming, every day greeting us with a smile. Breakfast is really nice; the selection is pretty good. Rooms are cleaned very well. Location of the hotel is strategic and very convenient, as there are many restaurants and shops just a few steps away. Overall, an amazing experience.

Very fun hotel with unique rooms. Right in the heart of salzburg with lots of food and shopping within a few blocks. Multiple parking options nearby varying in price from €20-€40 per day if you have a car. Valet is €60 per day which is quite high. In the rooms the bedding isnt great, with thin pillows, VERY small comforters, and somewhat firm beds. A/C does not go lower than 20C. The shower is very small and completely open to the bathroom. The blow dryer only worked sometimes. Breakfast is very average, and not much better than what you would find at a budget hotel in the united states. One evening i asked the front desk for extra water bottles and was told i would have to wait for the next morning’s maid service for the minibar to be refilled, or i could buy some bottles in the hotel bar, despite the fact that non-alcoholic beverages were supposed to be complimentary in the minibar. In general, much of the attention to detail and service you would expect at a 5 star hotel is lacking. Ultimately you stay at this hotel for the location, the history of the building, and the aesthetics. All of which are good, but this is not a 5 star hotel.