Hotel Californian

Absolutely stunning! The service was amazing from the valet drivers to the concierge. The place is immaculate! It’s walking distance to the beach and restaurants. I highly recommend this hotel and also had stunning view from the rooftop pool. It’s gorgeous! Our room also had a nice view. Joseph and everyone made us feel at home.

Our stay has been absolutely wonderful. The surprise bottle of sparkling wine for my wife's birthday and personal note was next level and very appreciated. Santa Barbara has given us great memories and they started here at Hotel Californian. A big thank you to the full team from valet parking to front desk to nightly room service. Everyone has been amazing. We look forward to coming back.

Great location and views but the service, especially for a 5 star hotel was not great. There is no one to greet you at the door, no coffee in the lobby, no one helping you set up at the pool, no extra care or service taken as you would expect for the price and 5 star hotel. The rooms are fine but there’s nowhere to hang even hang a hand towel. Also asking for extra towels etc. took A long time to get. The pool area is much smaller than it appears to be in photos. There’s barely any staff around. It’s very confusing. What makes this a five star hotel? We even walked into a three star down the street and the front desk attendant greeted us right away, offered us coffee and tea in the lobby and that was only a three star hotel. The location is beautiful, but I would look elsewhere.