Hotel Camoes
Ponta Delgada · Portugal · Largo De Camoes, Nº38
About Hotel Camoes — Luxury Boutique Hotel in Ponta Delgada
Hotel Camoes is an exceptional 4-star hotel in Ponta Delgada, Portugal. Guests enjoy a distinctive experience combining world-class facilities including kids club, bar, restaurant, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.1 / 5
A pleasant hotel right in the centre. We loved the wood finish as a decoration and flooring in the rooms. No restaurant for the time being we were told. Breakfast offers an ample choice and of good quality. Coffee is ok but could be better. Our room was spacious but with a limited view. But we asked for a quiet place so this must be the compromise. The bathroom is also large.
It is called a Historic Hotel and needs a renovation. Wood brown used interior. Central air conditioning, not really working. Opening the window to the in yard is no option during the night due to air conditioning noise. Breakfast is poor and only Nescafé coffee maker. It is located in the basement level. We did not like the smell in the corridor and in our room (musty with a hint of urine). We also found toilet paper sheets under / between our bed. The bathroom was without ventilation and no window. I don't know why this is a 4 Star hotel.
The room was too poor for a 4 start hotel. No kettle, for example! Small TV. Shower glass leaking on the floor (the part bound to the wall) when showering. The room had a very small fridge which was a bit noisy. The room did not have a view to the ocean, but to a backstreet from where during the night was coming a pretty good amount of noise each time a car or people talking were passing by. The buffet breakfast was even poorer: if you wish for a British breakfast, forget it: you only get the eggs (and only as scrambled), you either get bad canned mushrooms or fried bacon, but both at once (alternating, one day you get mushrooms and no fried bacon, the next day the fried bacon and no mushrooms), no tomatoes, no beans, no sausages, no black pudding. If you wish for a continental breakfast with cold meats and cheeses, then the "variety" is very poor: you only get one type of ham (or salami - not sure how to qualify it), one type of sliced cheese and some fresh local cheese. That is it for the continental breakfast! The worst happened the day I left: I was picked up at 7:15, so before 7:30 when they start serving breakfast. Therefore they made me a small breakfast bag with a sweet roll, a tiny packet of cheapest biscuits, an apple and a small juice. I handed it back at 7:00 saying that I was expecting a sandwich with some ham and cheese (the ones that they serve each day as continental breakfast) and despite having still 15 minutes to wait until the pickup happened and the kitchen people being already there and doing their stuff, nobody cared to spent 30 seconds to prepare me a sandwich! So I left without a breakfast for which I paid! This attitude was the most ignorant and disrespectful to me.