Hotel Casa Hintze Ribeiro
Ponta Delgada · Portugal · Rua Hintze Ribeiro 62
About Hotel Casa Hintze Ribeiro — Luxury Boutique Hotel in Ponta Delgada
Hotel Casa Hintze Ribeiro is an exceptional 4-star hotel in Ponta Delgada, Portugal. Guests enjoy a distinctive experience combining world-class facilities including bar, gym, jacuzzi, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.5 / 5
Very happy with our stay here. Spa facilities included were decent. Rooms clean, bed was quite firm. Breakfast ok but could be improved. Coffee was very good. Staff friendly and helpful. Would return. Super location.
Firstly, the staff at the front desk and cafe are amazing. They are friendly, helpful and try to make your stay as enjoyable as possible. The prices of the cafe are also very reasonable given the location of the hotel and compared to prices at surrounding venues. The location is great as it's very central and walkable to all main city attractions. The room was mostly well kept and functional with some areas of improvement Where it lost the 2 stars is as follows: - the bathroom has no privacy when it comes to the shower. It's glass-paned and it opens out to the hallway which is very visible to the living areas. Even if the shower door swung the other way, it would be a vast improvement - the shower doesn't drain very well. The floor can be graded better to drain more effectively. Otherwise after a long-ish shower and open the door, the pooled water leaks out onto the carpet in the hallway. This leads to the next point... - there was a urine-like stench that came from the shower drain at some point during our stay. The smell also seemed to be from the couch as well - the hot tub in the spa never went higher than 36⁰C despite trying all settings. The gym was basic but effective. The other amenities such as the sauna and steam room were pretty good. - housekeeping overall was good but there were some consistency improvements such as providing conditioner, extra towels (we had a 3rd person), not providing us with a dish towel until after they realized we were washing our own dishes. Otherwise, we really enjoyed our stay and definitely would recommend it to others.
Lovely location close to center of the city and seafront. Room was OK but quite old fashioned. Changes were obvious in the design. Breakfast was mostly pastries, meats and cheese. Hot food did not look appetizing. OK place for a couple of days.