Hotel Casa Zapallar
Santiago · Chile · Diego Sutil 292
About Hotel Casa Zapallar — Luxury Boutique Hotel in Santiago
Hotel Casa Zapallar is an exceptional 5-star hotel in Santiago, Chile. Guests enjoy a distinctive experience combining world-class facilities including bar, restaurant, co working, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.7 / 5
The hotel is so peaceful and the twin room we stayed in was so big and spacious. The terrace/pool area is lovely to sit out at night time and watch the stars too. The staff were so helpful and went above and beyond in posting me clothes that I had left behind to my address in Santiago. I would recommend it to everyone.
We stayed for a night while driving through the coast of Chile with my wife. We had a very pleasant stay, which was particularly positive thanks to Christopher, the chef, waiter, all-in-one service officer. He really outdid himself and surprised us with his service and devotion to making everyone feel at home. A big Thank You!
We spent three nights here. It was mostly positive but not perfect. First, the good. The staff are lovely, the ambience delightful, the rooms very comfortable. The food was excellent, including dinner and breakfast. The major downside is internal noise - the rooms are not well soundproofed, so you can hear a lot of noise from other rooms and from the reception area. We were woken on two nights out of three by noise from other rooms. The location is good, but be aware that it is the top of the hill. It's a 15 minute walk to the beach, and the climb back up is not trivial. On the first night, they had no chef, and it's not easy to find another restaurant in the town on a Tuesday night in winter. On the second night, we ate at the hotel - there were two choices of starter and main, and three of dessert. The meal was fabulous. On the third night, we wanted to eat at the hotel again, but the menu was exactly the same as the previous night, but with fewer options for dessert. We opted to eat in the village. It seemed odd to have such a small menu but not to vary it from one night to the next. Overall, we liked this place, but given the noise, we might stay elsewhere next time.