Hotel Centrale
Florence · Italy · Via Dei Conti 3
About Hotel Centrale — Luxury Boutique Hotel in Florence
Hotel Centrale is an exceptional 4-star hotel in Florence, Italy. Guests enjoy a distinctive experience combining world-class facilities including kids club, bar, restaurant, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.4 / 5
We stayed at Hotel Centrale on 2 separate weekends in May 2025. Both rooms were very spacious, clean with modern bathrooms. There is a nice included breakfast and a small bar in the lobby with complimentary light snacks on Friday nights with a harpist. It is very quiet and close to major sights. We have stayed at several hotels over the years in Florence, this is the best and we will return
Location is excellent. Everything within walking distance. Staff at Hotel is helpful and courteous. An upgraded room made our trip memorable.
We were in Italy for my daughter's wedding and spent a couple of nights in Florence. We booked 2 rooms and were given rooms in the "original" part of the hotel, on the main floor. Immediately upon checking in and entering our rooms, there was a musty odor/moldy smell that was overwhelming in the air. There was also a dark colour on various parts of the ceiling and around baseboards, which was more than likely attributing to the moldy/damp smell . As someone with an allergy to molds, within minutes I became severely congested. The air conditioning in the room did not work. I spoke to the staff at the front desk to request a different room and they informed me they were fully booked and to come back the next day. I asked them to come to the room to understand what we were dealing with and they did. They admitted there was smell in the room and that the air conditioning did not work because it was an older part of the hotel. They suggested using a fan and/or opening a window. We opened a window and spent half the evening killing mosquitoes. We checked out of the room and waited in the lobby the next morning until other rooms became available. We were moved to a newer part of the hotel which was much better than the first rooms. With the exception of one member of the reception staff, we found the other staff members very unfriendly and not wanting to help more than they had to. The hotel is also very close to a central meeting area for university students. The partying and noise carried on until the early morning so if staying at this hotel, be aware of this as well. One plus - the breakfast was amazing.