Hotel Chalet Bassibe

Excellent warm service with a smile. Fantastic restaurant and evening meals. Very easy access to the lifts and mountains to ski.

We spent a week at Hotel Chalet Bassibe while on a skiing holiday and I highly recommend this hotel. We had half board and both the breakfast and dinner were excellent with enough choices to keep everyone in our group happy. The staff were amazingly friendly and helpful and made us feel very welcome. The location is perfect for a ski holiday with the nearest lift a short walk away although the hotel provides and excellent bus service. I would definitely stay here again.

If I could give 0 stars for service I would. Do not book this hotel. They will literally insult you for asking for the simplest and most basic hotel amenities. I will admit the location is marvelous. However, we booked a room for 2 with plenty of time and when we got here it was clear that they did not check that our room was ready for us to use (we checked in at 7pm). Throughout our stay we never had a functioning mini fridge, they never gave us more than 2 hand towels let alone full body towels or a shower mat, and when we told them our safe was not working they gave us another safe that took up significant space in the small closet we had and they did not even take away the broken one. The hotel manager does not know what different towel sizes are, and never acknowledged how not having body towels can be an issue. The rudeness we received deserves negative stars if that was possible.