Hotel City Caserta
Capodrise · Italy · Viale Carlo Iii 81 81020 San Nicola La Strada Ce Italy
About Hotel City Caserta — Luxury Boutique Hotel in Capodrise
Hotel City Caserta is an exceptional 4-star hotel in Capodrise, Italy. Guests enjoy a distinctive experience combining world-class facilities including concierge, garden, restaurant, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 2.6 / 5
It's a big hotel but already taken and occupied by immigrants
The only idea that you have to keep in mind: do not go there. All the reviews I have read are true. Maybe a little benevolent.
I'm sorry to give a bad rating, I usually don't complain, even when it's bad. But I think it is important to share this. We got this hotel as compensation for our cancelled flight at Naples Airport with LaudaMotion/RyanAir. Despite of the old furniture, I was willing to give it a try upon arrival. Unfortunately, I found this to be impossible. As we arrived in our room, we immediately noticed a very strong and bad smell. It stayed as strong during the whole night and opening the windows and doors did not help. My boyfriend said that this smell was caused by mold. Mold could not be seen anywhere in the room, however, I hope that this hotel investigates this by checking the wallpaper or other parts of the establishment. The room had a bathroom and two beds (a double and a single bed). Aircon was non existent, WiFi works in the lobby, haven't tried it out in the room. Hygiene was okay, but I noticed stains on the sheets and saw fishmoth running over the bed. Other guests who stranded here with us have confirmed the bad smell in their rooms, too. The breakfast was included. It consisted of croissants (plain with powdered sugar), apricot muffins, Nutella, honey, two cereal variations and other several necessities such as butter, water, coffee and milk. I do not intend to be rude or give this hotel a bad reputation, but it should really do something against the moldy stench and the fishmoth.