Hotel Cliff Belvedere
Izola · Slovenia · Dobrava 1A
About Hotel Cliff Belvedere — Luxury Boutique Hotel in Izola
Hotel Cliff Belvedere is an exceptional 4-star hotel in Izola, Slovenia. Guests enjoy a distinctive experience combining world-class facilities including bar, beach club, gym, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.3 / 5
My favourite hotel in the region. This was our second time staying here. 1. Rooms are nice and clean. 2. The view: If you get a room with the view you can see the landscape of the sea and Izola which is very beautiful. 3. Breakfast was amazing, including warm and cold opinions. 4. Check-in and check-out are super fast. It takes just a few seconds.
The air-conditioning in this hotel is completely non-functioning. We raised this immediately after checking in, but were told it doesn't work, that it has been like this for some time and that we should just open the window! However, the room overlooked a noisy party taking place in a hotel function suite across the road, so hardly acceptable. We were then moved to another room at the back of the hotel. The air-conditioning was also not working, just blowing out hot air. I measured the temperature at midnight at 25.6°C (see photo), which, for those from a colder climate, feels like trying to sleep in a sauna. We had a terrible night and felt slightly nauseous as a result. I spoke to someone at the front desk who agreed it was unacceptable but was unable to help. The following morning, after making further complaints to the front desk, we were provided with a plug-in electrical fan, which helped a bit. I was concerned about leaving the window open all night for security reasons (as we were on the ground floor), but we had no choice. I was refused a meeting with the hotel manager to discuss my concerns. I also raised my concerns also to Booking.com, but the hotel has refused to offer a partial refund. I consider them to have acted in a fraudulent manner by clearly advertising the guest rooms as "air-conditioned" when they are not. I would not recommend this hotel unless you are fine with paying for an amenity that is not provided and comfortable sleeping in +25°C!
Very outdated rooms, airco didnt work, pool was full of people because it is shared with a whole camping site which they didn’t told us. Buffet also full of people and long waiting lines. Wouldnt recommend