Hotel Club Relais Des Alpes

The people could be more friendly and enthousiastic behind the reception.

Extraordinary. Felt we were in a 1970s time warp. From the Ivy frieze bedroom decor, to the bizarre art on the ground floor, the Christmas decorations still going strong at the end of February, and the dated furniture everywhere. We had a laugh because we didn’t really care that much and the nightclub, and racket associated with that at 3 in the morning might not be to everyone’s taste. In fact one night someone let off bangers outside our room which were so loud they probably woke up half the hotel. The whole resort in my opinion is dated. The food everywhere is either bizarre or unimaginative and at weekends due to the fact it is a very local ‘go to’ ski area, badly managed. The slopes are packed and the restaurants up the mountain completely unable to cope. You expect to pay over and above for the feel good factor but there is limited choice, hour long queues for self service and hole in the ground loos in some places. Not ideal when wearing ski kit. Overall needs a total revamp but maybe that’s the point - they don’t need to because the resort was fully booked in every hotel from January through to end March. Snow canons efficient but artificial snow deteriorates very quickly. Skiing on slush and ice by midday every day.

Very old hotel and very Poor quality. Staff and management not prepared at all and total chaos organizing arrivals, etc. More than 2 hours waiting for the room arriving at 16:00. Not enough ski lockers for all rooms. Not lift arriving to the 6th and 7th floor ( and no one saying it in advance)... really a disaster for a quite expensive price.