Hotel Club Santagiusta

The nursery was open but nannies couldn’t touch babies under 3 due to Covid restrictions. This was not announced to guests who discovered the bad surprise upon arrival Rooms are ok, but rather simple and the whole furniture looks a bit tired The sea is fantastic and staff is helpful and friendly. We found however the reception staff not willing to help on our request for a late check out (check out is at 10.00am, we have 2 babies of 5 months and 2 years, respectively). We were offered to move room instead which would have meant for us to pack up and reopen luggage Food is good to be a buffet, everyday there is some special dish. However food for kids is rather repetitive. From 9pm the open air theater has music and shows. Music is loud not only for those staying next to the theater. All in all a nice holiday but price quality ratio not at its best

+ Great location and a very nice beach + Nice lunch and dinners + childcare is great + very nice massages - Very basic and mainly sugary breakfast - check out experience extremely disorganized (waiting 45min) - Service quite mixed depending on who you talk to (some great, others unfriendly)

Our 10th year here and we only come for our son as the kids program is good. Otherwise the club has gone down in quality. The food is barely edible these days and the quality of the staff (as they replaced almost all except the heads of AIGO, sport, theater) is questionable - e.g., sailing staff just learned how to sail within the last month. The resort now focuses its attention on catering to tour groups to fill the rooms. With three groups here this week, and one in excess of 200 people, it changes the dynamics. The resort has not grown into the 21st century as the wifi is questionable... poor to little existence in the rooms, little thruput on the beach and the pool. And even after 10 years, they do no have accessible information to keep you updated on daily events. There is general information posted but it does not reflect things like 'tonight is white night', Friday nights show is x, etc. It is expected that you stay by the blaring speakers on the beach to learn of today's programming and or go into the theater for the nightly show.The resort resembles itself as the Kellerman in the film 'Dirty Dancing'... time passes by, nothing changes, and the stagnant age is taking its toll. And from what we've been told over the years, this is still the best out of all iGV properties.