Hotel Continental Wellness & Spa

Any reviewer that gave this place less than 5 stars drinking something stronger than an Expresso. This place is absolutely one of THE best hotels ever. It's on a lake that came right out of a movie, the pool area is immaculate and serene. The staff is helpful and accommodating beyond measure. The rooms are spotless. The views unrivaled. Been here twice and plan on coming back again. If you're looking for luxury without the pretense, serenity without silence, and service that actually means something, this is your spot. It’s not just a hotel—it’s an experience. And once you’ve been, anything else feels second-rate. Perfectly located—close to everything yet tucked away just enough to feel like your own private escape. Five stars across the board.

The hotel advertises as a 4 star; however, the rooms are quite dated. The bathrooms are not spa hotel quality. They look like a budget quality bathroom. The breakfast was also not 4 star quality. There were sliced hot dogs for the hot selection, along with undercooked scrambled eggs and undercooked bacon. Most of the fruit was canned. Very disappointed considering the high price per night.

We actually loved the hotel itself but found the staff to be SO rude. We had multiple bad encounters. Overall they were just unfriendly, particularly the front desk staff. When I asked if they could call our car service for us to confirm the pickup time they said no because it wasn’t their service. The morning of our checkout, the car service to the airport was at 7:15AM and they would not let us checkout because apparently checkout doesn’t open until 7:30AM. We asked to use their phone (ours were not working) so we could call to confirm our ride and he said “No, not until 7:30”. They all seemed to have an attitude towards us, we are American so maybe that is why. Even the masseuse and the bartender were unfriendly. It was a disappointing way to end our trip especially because we had wonderful hospitality everywhere else we went. I will say the hotel itself was great. It has beautiful views and great spa amenities. The cleaning staff was great! My massage was just okay but my friend got a facial and loved it. I personally wouldn’t go back because of the bad service, but if that doesn’t bother you, check it out.