Hotel Cruz de la Victoria
Pola De Siero · Spain · C Don Rodrigo Muñiz Fernández S N
About Hotel Cruz de la Victoria — Luxury Boutique Hotel in Pola De Siero
Hotel Cruz de la Victoria is an exceptional 4-star hotel in Pola De Siero, Spain. Guests enjoy a distinctive experience combining world-class facilities including bar, concierge, parking, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.3 / 5
Great hotel! Amazing service! Clean rooms, very comfortable beds. Delicious and rich breakfast. Even soy milk was found there. A pearl.
Room is clean. Wifi works. BUT the AIrconditioner is out of order. The reception did not inform me when I checked in.. I fumbled with the control. My room is currently 30 degrees C. It is hotter in the room than outdoors. And the fridge doesn't work either. Ok I called reception and ask for a fan. Kudos to him, he did bring a fan in minutes. So, that's good. But if AC is a priority, you might want to call to check if they have fixed it. (My stay is on 18th June 2022)
This hotel needs to rethink its check in policy. I came on a Saturday evening and had to wait 30 minutes for other guests to complete check in, with the single receptionist wasting endless time on unnecessary items such as the home address of the guests and registering each and every guest name manually. There must be better ways to handle this than have guests wait in line at the reception for half hour