Hotel delle Rose a Luxury Boutique Hotel

I love that it’s a boutique hotel, so it feels intimate without being crowded. All the facilities are modern, and the decor is stylish, with art throughout. The rooms are spacious and well laid out. The bathroom was large and comfortable, with an especially roomy shower. The fitness center had excellent equipment and even a personal trainer available. The restaurant was very nice as well, and the overall view from the hotel is beautiful—even if you can’t see the sea.

If i could give more stars I would. we had an amazing stay at Hotel Delle Rose. The whole time we were there I thought about planning when to come back. I’m not someone who returns to the same places and I’m also extremely picky when it comes to hospitality. This hotel exceeded all expectations. Every detail is carefully curated, the view is breathtaking, the service is fantastic and the gym and the spa were unbelievably nice! The breakfast was also delicious and they provided vegan options for us as well. I will 100% be back

Worst experience I have had with any hotel ever - and I have not even been there. Due to a technical(!) mistake during the booking process (on Booking.com) our booking came out wrong. We informed the hotel and Booking right away. The service provider assured us that in those cases, accommodations normally show goodwill to cancel or change the booking. But this hotel only offered to change the dates to a completely random time period no one did ever mention and which on top would have been a lot more expensive than what we already paid. They refused to cancel the booking for free OR for a cancellation fee which we would have been willing to pay and offered multiple times. Furthermore communication with the hotel was extremely poor. After leaving us hanging, telling us they would get back to us once administration is available, they actually never did that until we sent another inquiry. Last but not least Booking suggested that we request a voucher about the paid amount to redeem at a different time. That way the hotel could keep our money and we would not be left without anything but the hotel never responded to our mail (again: worst communication ever!) so we assume that they refused this option as well. This place claims to be a service provider but in our case did not compromise on anything which leaves us with the impression that they care about money more than they care about their guests. Zero stars would be more fitting.