Hotel Demetria
Guadalajara · Mexico · Av. La Paz # 2219 Lafayette
About Hotel Demetria — Luxury Boutique Hotel in Guadalajara
Hotel Demetria is an exceptional 4-star hotel in Guadalajara, Mexico. Guests enjoy a distinctive experience combining world-class facilities including kids club, bar, concierge, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.5 / 5
Would not recommend. My family upgraded to the king suite and AC temp was like an ice box, we the device was broken. My wife and baby became because we could not control room temp. Was second time at hotel, not a good experience wouldn’t return.
For the price, I expected something better. From the outside, it looks like a nice hotel, and in theory, it is, but the room I got was chosen because it had a bathtub, yet the design was very impractical. Everything is carpeted, and the floor is black. There’s a “table” that’s more like a step on the floor, which isn’t very visible due to the lighting and the fact that everything is the same color. The room was dirty, as was the bathtub. The bed was uncomfortable, almost sunken, and nearly on the floor. They charge you for everything, and on top of the room rate, they make you pay extra as a "deposit." The bathroom was very small and also uncomfortable. The staff was friendly, but the room looked very poorly maintained, and everything was way too expensive for the quality.
Be careful with this hotel, the service is not up to par with a boutique hotel, after visiting some 39 countries and hundreds of hotels they are just looking for ways to cheat or charge more for the room. On the phone they tell you one thing and when you arrive at the hotel it is another, they made us wait more than 3 hours for check-in when no one had used the room in months. You could tell by the dead flowers and smell in the bathroom drains. It is very sad that such a nice hotel is so poorly managed.