Hotel des Bains & Wellness

Quiet, cozy, well furnished, beautiful decoration, welcoming host, terrasse with very nice view

I cannot say enough good things about this place. The service is personal and super friendly, the food in the restaurant (Portugese / Italian style 'tapas') was out of this world good. The hotel was clean, quiet and perfect.

Visited the Spa as part of a 3 hour Spa access package (€45 per person). The lunch we had additionally booked in was not possible as the cook didn't come to work "as they had not seen our reservation from the previous day". Lunch being unavailable was not a huge issue for us and we did very much enjoy our time in the spa, which was very relaxing and tranquil. The jacuzzi and pool are nice temperatures and the facility generally feels quite clean. However, I would still say that €45 per person for 3 hours is excessively expensive - €90 for a couple! If this was the price of a day admission it would make sense, but in the space of 3 hours (which MUST be taken from 10 till 1300) one can't really get a "full day of Spa experience". Note that there was no secure way of securing and locking up our ebikes. We therefore had to lock them together and put them out of sight behind the hotel (by the bins). While I can't say if there is a huge risk of bicycle theft in general in Robertville, leaving expensive equipment unsecured did still feel a bit odd. Finally, while the receptionist was friendly enough, French was the only language spoken - German or English were not possible. This is fair enough as the hotel is in Belgium, but if you have no French knowledge whatsoever you may struggle a little.