Hotel Diana Apartments

We recently had the pleasure of staying at Hotel Diana, and it was an absolutely delightful experience! Although the hotel is located a bit outside of the city, it's incredibly well-connected by the metro, making it easy to get around and explore. The peaceful location offered a perfect retreat from the hustle and bustle of the city. We stayed in a spacious 75sqm apartment that was impeccably clean and comfortable. The room was more than enough for our needs, providing plenty of space to relax after a day of sightseeing. Breakfast at Hotel Diana was a real treat. We were greeted each morning with freshly baked, hot baguettes and a delightful homemade cake, made by the owner herself. It was a perfect way to start the day and added a personal touch to our stay that we truly appreciated. The owners of Hotel Diana are truly exceptional. They went out of their way to make us feel welcome and ensure we had everything we needed for a comfortable stay. Their warmth and hospitality made our experience even more memorable. One of the standout features was the free parking in the front yard. In a city like Prague, where parking can be a challenge, this was a real luxury! It made our stay even more convenient. If you're looking for a charming, comfortable place to stay with outstanding service, I highly recommend Hotel Diana. We can't wait to return!

I will start by saying that this is a perfect place to stay if you are in Prague. The owner name is Mike, he used to be a chef but after the pandemic, he converted the restaurant into an acommodation. There's plenty of carpark and they are free. You can also request for breakfast and its near the train station if you are not coming by car or prefer to park somewhere free and take the public transport. Its only a 15 mins journey to town using the train. Mike is very helpful and humble. He gave us great service and i had a great conversation with him. The place is also visually beautiful. The rooms are spacious, clean and each room has a bathroom. We got the 2 bedroom unit located at the highest floor. They do not have a lift but Mike is willing to carry your luggage. We book via booking.com and they are very responsive. Highly highly recommend this place.

I booked Hotel Diana in Prague through your app for a family Christmas trip. Unfortunately, the experience was terrible. The hotel lacks an elevator, room service was provided only once in four days, and there was no way to contact reception. They also charged extra charges for cleaning without prior notice, which was rude and unprofessional. On checked out, we were forced to check out at 10:00 AM, with no prior information, making the stay even more stressful. The poor management and services completely ruined our trip. As a regular Booking.com customer, I kindly request a refund for this unpleasant stay.