Hotel Diplomat

Very nice location just near the main highway. The staff was very helpful. The rooms were very clean.

The hotel is good, but we had bad luck, that it was full when we arrived, and we were settled in FIRST 4 rooms that are not renovated, old and not functioning well, downstairs at the entrance of the hotel, where everyone is coming through and also the pub is there, and in the evening at weekends there REALLY loud live music. We had baby and babysitter with us and it was not so well for them. When we switched rooms at half stay for ones at second floor it was like on a different planet, beautiful renovated rooms, very cozy and pleasant. Stuff is GREAT, really at your service and helpful,they tried there best to help us with everything. Food is very nice too and there is plenty of it at a buffe. Location is also good, 10-15 minutes from city center by car, and in a quiet part of town. Overall It was a good stay, but next time I will know what room not to take 👍🏻

When I got there, there were obvious shortcomings in the room. Here is a lost: - the safe doesn't work - the phone in the room emits a high-frequency sound - The toilet bowl is chipped and there are no signs of an attempt to cover up the damage - The toilet seat is wobbly and improperly adjusted - The refrigerator doesn't work - A fowl smell comes from the sewage in the bathroom and spreads to the whole room - on the bathtub there is no glass for the possibility of showering without getting half the bathroom wet, and you can see that it once existed - The air conditioning/heating thermostat does not work - temperture is fixed for the whole hotel at 23-24C, although there are options for adjustment in the rooms. Plus the first day the room was a bit cold, while the next day it was very hot. The state of the room can be seen on my images. I tried to solve some of the problems with the reception, to which I only got the answer that the room could not be changed due to a full booking and that the janitor was not working at the moment, so he would at least check the safe in the morning, which did not happen. This stay experience is not at all worthy of a 4-star hotel, nor the prices paid for it. The only reflection of any quality remained in the breakfast that was good.