Hotel Diplomatic

It is ok, nothing more. The location is good, the staff is friendly, very convenient parking, and the cleaning does what it is supposed to do (though they forgot to refill toilet paper and coffee). Unfortunately, the hotel needs a renovation, at least on the floor I was staying. My main problem was the bathroom, which in a hotel should be spotless. The toilet flush did not work properly and the shower was really not up to standard (see picture): mold in the corners. Also the breakfast is average. True, there is choice but it feels the hotel has taken the cheapest option for everything. Nothing was really appetizing. The fruit salad (always tricky together with the scrambled eggs) looked like it was a few days old as the fruits had browned... If you can look past all this, it is a decent and convenient hotel. Next time, I will look elsewhere.

I stayed at Hotel Diplomatic for a whole month, and unfortunately, my experience was disappointing when it comes to cleanliness and service. Despite repeatedly requesting a change of mattress sheets, they only changed them once. The cups in my room were another issue — I used them daily, yet they were never replaced or cleaned properly, even after I asked three times. The complimentary water bottles were also inconsistent. Some days they were provided, other days they weren’t. When I asked the reception, I received mixed answers — some staff said the water is only for the first day, while others said it should be replenished daily. This shows a clear lack of communication among the staff. To make matters worse, I was charged for a bottle of water from the minibar that I had never used. The overall cleanliness of the room was not up to standard, especially the bathroom and the utensils provided. On a positive note, the hotel’s location is excellent and very convenient. I hope the management takes this feedback seriously to improve their service quality.

Didn't have the best experience here. We had booked via Booking.com and got our dates wrong. We were still within the cancellation period but Hotel Diplomatic refused to change the dates of our stay. We didn't even ask to cancel. We just asked to move the dates. They didn't allow it. The location is alright. The entire place is old but not the nice kind of old that was well taken care of. Breakfast was not good. The breakfast service was very nice and helpful though. The room we stayed in was very basic. If anything, the water pressure was good. There's so much room for improvement.