Hotel Dreamland Oasis

I had a wonderful stay at this hotel! The rooms were clean and comfortable, and the atmosphere was very welcoming. A special thanks to Stella at the reception – she was incredibly kind, helpful, and always had a warm smile. She made the check-in process easy and gave great recommendations during my stay. Thank you, Stella, for making my visit even better! Highly recommend this hotel!

Very disappointing experience. The rooms are nothing like the photos — they were old, small, uncomfortable, and dirty. The staff was completely uninterested, unhelpful, and never smiled. Their attitude honestly drained my energy. We weren’t informed that checkout was at 12. We returned at 1:30 PM and found the door locked. When we finally entered, the cleaning staff was already inside even though our belongings were still there. I had to go downstairs to get a new card and ask for an iron, but they refused, saying we should have checked out by 12. To make matters worse, they demanded half a day’s extra charge — and not even a simple apology when we left. This was far below the level of hospitality anyone would expect. And this place is absolutely not worth the price they charge.

I’m currently staying in Tower 14 at Dreamland Oasis in Batumi. The staff are extremely unprofessional — they ignore guests, act careless, and are disrespectful. I requested a golf cart at 9 PM to go to my building, and they told me the service was closed. However, I saw other guests being taken at the same time, even though the cart service is supposed to run until 12 AM. There is also a serious issue with cleanliness. The room was not properly cleaned and there was a bad smell inside. On top of that, there’s clear discrimination against Arab guests, which is completely unacceptable. This kind of treatment and environment makes it very unlikely for me or others to return. Very poor and disappointing experience.