Hotel Eken Prestige

Excellent hotel architecture and service! The room we stayed in was brilliant, clean and very spacious with a very comfortable beds and perfect view to the sea. Close to clay centrum restaurants, markets. All the staff were very professional friendly and helpful. Especially Merve, she were helpful ,kind, so special…everything we were in need, we had right away. You won’t regret your stay here for sure, they are really amazing people! We are so thankful 🙏🏻❤️🇹🇷

Stayed one night after a very tiring trip on the third floor. There was a wedding on top of us which lasted until midnight and was extremely noisy, as well as they were keep moving tables and chairs with deafening screeching noise. Impossible to sleep. Reported to the reception a couple of times but no action was taken, even after the wedding finished at midnight, their staff kept moving tables and chairs with screeching noise until 3 am. My 78 year old mum suffered sleeplessness badly and complained to me as to why I had brought her to this hotel. Even our friends next door gone to the above floor to warn their workers about the noise, they wouldn’t listen and bullied him to go away. The Customer complaints and comfort is not their priority at all. They should get rid of the word “prestige” on their name as there was nothing prestige about it. Stay away from this hotel if you want to have a good nights sleep, specially on Friday, Saturday and Sunday nights due to the weddings held on those nights on the above floor. Also wedding guests had hired a room with full of smoking males, which the smoke was blowing out of their door into the corridors. Very bed experience :(:(:(

This is one of the worst hotels we have stayed in. The AC did not work in our room, the lock was busted off of our door (makes you feel secure), it smelled. The staff was great and friendly. But, they failed to run my credit card properly so they contacted me through Hotels.com to say that we left some items and should contact them to get the items back. When I contacted them, they said I needed to pay or the staff would get charged. After some frustrating back and forth, I was finally able to wire them the money. Not the place I would stay in again.