Hotel El Palace Barcelona

Our family stayed at El Palace for 4 nights, the hotel and rooms are fantastic, it’s location is also great but the real stand out here is its staff, door, desk, concierge & bar, all the staff were outstanding. We forgot some jewelry that we left in our safe, all items were returned with help from Carlos, Francisco and Javier who went above and beyond to have the items shipped to our next hotel, I have to say we will definitely return to Barcelona and stay at El Palace again because of the staff, the roof top bar and pool are great also. Thank you guys, great job, 5 stars all day.

The hotel was excellent — very clean, with a lovely fragrance and extremely kind staff from reception to breakfast and the rooftop. We truly enjoyed the hospitality and service throughout our stay. **However, we were disappointed with Amar, the Michelin restaurant on the ground floor. The food was overly salty and not enjoyable, and despite clarifying, we were charged twice for “extra services.” It was the only place during our trip to Italy, France, and Spain where we felt overcharged. A shame, as we hoped for a special final dinner, but the hotel itself was truly wonderful.

Checked out yesterday from our beautiful Mother's Day trip from this absolutely beautiful hotel. We arrived late from traveling within Spain on the night we checked in and the staff kept the kitchen open so we could grab dinner because we were tired and hungry. The restaurant was beautiful, clean, and the staff was friendly and patient. The food was delicious. We ordered a cheese plate, wine, steak and salad. All cooked perfectly. We enjoyed Brunch yesterday in their absolutely stunning corridor. The black and white floor were such a touch of class. The brunch was amazing! As we were leaving I mentioned that I didn't have a chance to visit the rooftop and a gentleman named Armando gave us a private tour. He even went as far as to showing us his favorite viewpoints and really detailed improvement the hotel made. VIP service. Upon checkout, there was a marathon and some of the road were blocked so the bellmen walked our luggage across the busy streets to our driver. I fully recommend this hotel to anyone visiting. Thank you team! -Melissa Robertson-Martinez.