Hotel Elysee by Library Hotel Collection

Our #1 favorite hotel in Manhattan! The hotel has an old world charm and the feel of a European hotel. The location in midtown is excellent. The valet parking is distinctive among Manhattan hotels. It is also one of the hotels with a high quality restaurant right next door - the Monkey Bar! On the second floor of the hotel is the Library where there is a simple self-serve breakfast accompanied by morning papers and lovely chairs. The staff are without exception friendly and attentive. We would not book anywhere else!

The best place to stay in NYC. It's not modern and sleek, and but it's convenient, comfortable, and clean. The location is amazing--nearby subway station is only 4 direct stops from Penn Station (perfect for taking the train to Boston after...), it's near Central Park...lots of shopping...and out of the crazy hubbub of Times Square, yet close enough to walk to the Broadway theaters if you don't mind a 15 - 20 min walk. The staff was very kind, and the snack room was amazing. The rooms are quite large for NYC standards. We called housekeeping to see if they had any other pillow options and they brought us some great choices, so we slept well every night of our stay. (I would highly recommend earplugs, though. The HVAC system is noisy, as is the street noise.) There was just a cozy, warm, homey feeling here that I loved.

I travel since 25 years to NY, but never I have been in such a terrible unfriendly Hotel. I stayed there 1 week and spent a lot of money 3500 Dollar for a terrible service. At the reception people are very rude and unprofessional. They forgot to make the wake up calls, forgot to organise the Taxi to the airport. When asking for something they don't take care, eating at the same time or don't listen. If you need something , you have to tell all employees because they do not communicate between each others. Not to mention that the elevator did not worked, the internet and phone did not worked either, no hair dryer or show caps ( we run out of it ) My room was very noisy and dark. Never ever again.