Hotel Factory Green Bogotá Occidente Calle 80

We loved our stay here. The service was wonderful! The room was very comfortable and had all we needed. The shower was perfect. The morning breakfast was amazing! The staff was extremely polite and helpful. They helped with transportation as well. I would go back quickly.

Update: While there were a lot of issues making the reservation, the stay here was very nice. Additionally the staff was very pleasant and helpful. Hopefully the below gets worked out as it was really a hassle. I chose this hotel as it was walking distance from a large event that I am attending. With the event ending late at night I was not wanting to gamble on being able to get a taxi or Uber when it ended. This hotel is only 10 minutes walking. At this point I am not sure if I will even get a room when I arrive. This hotel is very strange to deal with. When I made my reservation on their website it asked me for my credit card to guarantee the reservation. I entered my credit card information and it was confirmed as received. A few days prior to my reservation I am told that I now have to prepay my reservation through a Wompi application. However, the Wompi website is not user friendly when the person paying has a US credit card. After several failed attempts, I had to get a local person to pay. This was my only option. While the hotel offers online chat, WhatsApp, and a number to call the hotel directly....all of these options provided zero assistance. I have stayed in hundreds of hotels in Colombia, and this was the first that I had experienced such a mess. If you are not from Colombia, do not stay here. If you are limited in hotel options and you need to stay here, I would consider making a reservation with a third party application that can assist you if this hotel starts to play games with your reservation. I will update my review after my stay....should I actually get to stay there.

This is a great location if you're looking to be at an event at the Coliseo med plus. They offer their own transportation too. They didn't have half of the plates on their menú, that was a let down. There's an Oxxo close if you wanna buy groceries instead. The maids are awful and RUDE, they listen to loud music in the hall very early in the morning and will knock on your door even tho they see a do not disturb sign so DO NOT EXPECT a nice sleep in this place.