Hotel Fazenda Dona Carolina

Great place to chill. This is really a farm + resort. Super great service and very nice people. The place is and feels historical and the food is fresh and fantastic

I had an incredible stay at the hotel. From the moment I arrived I was greeted with warm and friendly service. The property is stunning, with stunning views, well-kept gardens and a relaxing atmosphere. The room is spacious, comfortable and clean. The restaurant's food is delicious, with a variety of tasty dishes, including some local cuisine options. And many opportunities to relax and enjoy nature.

Overall a good experience. My wife and I got married and arrived at the hotel around 1am Sunday, the 21st July. THE PROS: * We were gently received by reception and had a champagne bottle waiting for us in the bedroom. A nice touch. * Considered a 5 star hotel with a colonial style, the Fazenda D. Carolina brings you back in time, offering you a wide range of entertainment, with lovely and spacious bedrooms. * The food has a large variety of options. Being a meat eater or vegetarian, you won't be disappointed. * Swimming pool, farm animals and sports are among the variety of amenities offered to guests. Quite good part I have to say. THE CONS: * My expectations were quite high considering the 5 star hotel and the price paid. * Two nights for the equivalent of 6 Brazilian minimum salaries is quite high even considering high season. I've paid lower prices in European 5 star hotels. * Malfunctioning air conditioning (necessary as it was quite cold) * No toilet brush available if you want to clean up for people after you, which is quite embarrassing - unbelievable in a 5 star hotel! * Very dirty bedroom windows. We could see hands and faces from children on the glass * Abandoned children in the corridor screaming at 8:10am on a Sunday morning when my wife and I needed to sleep from our bad colds - not sure what the children tutors were doing inside bedroom at that time to abandon kids outside. OVERALL: Very charming, romantic, but extremely expensive. You do not accommodate families with children alongside guests with no children. For a 5 star hotel, there are critical failures that need urgent observations.