Hotel Felix River North Magnificent Mile

Our original booking was canceled last minute but we found Hotel Felix and they had just a few availabilities. Emily, our receptionist, helped us through the whole process. She was extremely kind, thoughtful, and detailed, she took the time to make sure we received the correct quote. Don't know how our night would've ended up without her. In terms of the hotel, it is clean, modern, and in a great location.

Rachel at the front desk provided incredible customer service. She was very friendly, helped us get checked in, made sure we were comfortable while we waited for the room to be cleaned and inspected, and made sure we were set on transportation to where we wanted to go. She was so delightful.

It's a nice hotel in a good location. The rooms were spotless, stocked with what we needed for our overnight stay, and the staff was communicative. I think it's a bit expensive for what it is, given there's no complimentary breakfast (they have bananas), but that's River North. I would recommend you stay here if you need somewhere reliable and clean. Adorably, the room keys are in the shape of the bean.