Hotel Frau Holle Obertauern

Ideal location in the middle of town a few minutes walk from the skilfts. Modern small well-run hotel with good food for breakfast and dinner, cosy bar. The sauna area is high quality, and peaceful

- our room - looked, felt and smelled lovely (we had our own small sauna in the room which gave our the extra trip cozy touch) - ⁠a hotel wellness - small and cute with a lot of confortable sofas, beds and snacks, which felt very nice after a day on ski/snowboard - literally 30 m from a blue ski slope - great personal lockers for ski/snowboard with a secure and direct exit to the street - secure and clean indoor parking - ⁠breakfast - quite nice, high quality food - f.e. great honey, eggs - ⁠the dinner is a “must try” - we dined also in a few other restaurants but the hotel one was the best we tried - the biggest advantage are the people working there. Our warmest thoughts go to Lucia❤️, Elvis, Ivana, Krisztina and Mr Lürzer. Thank you so much for the incredible time in the incredible place - a biiig kiss to everyone from me and Daniela

I was traveling through the city, I needed to use WiFi to attend some work calls. I wanted to go to the hotel restaurant because it looked lovely, but it was still closed around 2pm, so I asked at the lobby, is there any place at the hotel I can grab a coffee and use the WiFi, as I have important work calls soon to attend. The lovely lady was very welcoming, and offered me a place in the breakfast area. I purchased a coffee, she offered me water, and I started to work. No one attended me through next 2 hours, but I was very comfortable so that was fine. Soon before 5pm other lady came to me and asked when I plan to leave. I was surprised, but I said I’m finishing soon. I was not offered to order any other drink, and she said, I am not welcomed in this space, as this is only for hotel guests. I was not informed about that, from the beginning, so it made me confused, I said, that I didn’t know, and I was welcomed to work from that area. She replied, that I sit there too long, and I must leave. It made me feel very uncomfortable. I was absolutely okay with making another purchase, or move to restaurant area. It would be only fair to be informed from the start, that I have some time limit to use the space, or that I am not welcomed at all. I said, I was not aware of any limits, and asked, if it’s not okay to make a purchase in this area and use the space. She said, I must leave and I cannot be in the hotel if I’m not a guest. That is very weird, as I’m usually working from the hotel lobbies, as there are quieter than restaurants. Also the hotel itself, and breakfast area is absolutely lovely. So I really enjoyed my time there. But a harsh request of me to instantly leave the space, made me feel, as I did something wrong, while I was just misinformed. Such a lovely hotel definitely suppose to have nicer customer service. The lady in the afternoon was extra nice, and accommodating, while the next lady made me feel upset.