Hotel Galant Mikulov

Nice place overall but for a 4 star hotel the service was not up to my expectations. They didn't realize I forgot some stuffs in the closet after I left but it was the day after so I am not sure they check inside closets during the cleaning process. I had to organize everything myself and contact a company for the pickup. It's my fault I forgot my stuff so I offered to pay the bill for the postage but they just left me to deal with the whole process. I expected more in terms of service from a 4-star hotel. I've learnt my lesson, don't forget your stuff!

There is no A/C at te rooms, if you come at the afternoon there is no parking available ( too small parking for such a big hotel) , kids can't use the pool (pool is available for kuds only for few hours at the morning, which is strange), no possibilty of getting anything for eg. no extra pillows, no map of a town, reception can''t recomend any places to visit ( like they wouldn't know the town) hardly anybody speaks english. Those are not standarts of 4* hotel, as this place is described. Staff is in general unpleasant, sometimes rude. They only says what rules do they have. You will not be here a guest, only an interruptor. I don' t recvomend this place...

That’s not 4star hotel max 2 stars , very outdated rooms in second building no lift you need to go on to second floor by narrow stairs we asked for duble beds got two singles, it’s more like hostel not a Hotel!!! Be aware I don’t know how is possible they got 4.1 on google!!!!