Hotel Gasthof Brücke

When out for dinner it's mostly here. Outside you have a nice terras and a very good service. Like other reviews before we didn't have the male waiters, but the very kind Kellnerin.

Great hotel!! The service from all of the workers was great, the sauna was very roomy, clean, and fairly empty. Very nice rooms, clean and roomy. The proximity to the penkenban was amazing. There’s also a ski room for you equipment which was really nice. Would def come again!

Terrible scam – AVOID THIS PLACE! This hotel is a complete scam. On Booking.com, they show two different room options – one traditional and one renovated and modern. We paid more for the modern room, but they still gave us the old one. We didn’t accept this and argued that it was unacceptable – we had driven 600 km specifically to stay here, and the situation was just outrageous. The blonde receptionist just smiled mockingly and told us the rooms were the same category, even claimed we were “upgraded”! She told us to call Booking.com if we had issues – even though they are the ones who made the contract with Booking, not us. Eventually, they tried to change the room – but gave us another old-style one. We insisted they call the director. They kept saying the hotel was fully booked and we had no choice. They didn’t know we understand German – we heard them telling the director: “They booked a newer room but got the older one.” Only then did the director tell them to give us the modern room (which, by the way, had been reserved for someone else!). Later we saw other guests also arguing at the reception about getting lower-quality rooms. The same receptionist kept pretending she didn’t understand anything. Shameful. They lure people in with nice photos but give you something completely different. DO NOT BOOK HERE. Also, the modern room we booked was still showing as available on Booking.com while they were telling us the hotel was full – total lies. The courtyard was incredibly noisy, impossible to sleep. The spa area was a joke – half the saunas were turned off, the foot baths were completely dry. Not sure if you can even call it a spa – more like a place to lie on a sunbed and regret coming. Sympathy to anyone who has to deal with the blonde receptionist – the rudest and most arrogant staff member we’ve ever met. Dinner and breakfast were included, but every single drink at dinner cost extra, even juice – which is just ridiculous. Room service doesn’t exist – you have to walk and get things yourself. We were so disappointed that even though we planned to stay longer, we were lucky we hadn’t booked for two nights. We packed our bags the next morning and left as quickly as possible. NOT RECOMMENDED. P.S. The food was okay – but that’s about the only good thing.