Hotel General

We really enjoyed our stay here and wished we could have spent a few more days at this lovely hotel. The service was top notch! Very helpful and friendly personnel. They called a transfer for us every time we needed one and always communicated via call and texts, which was very convenient. Our room was beautiful (loved the decor!), the bed was very comfortable, the bathroom was new and very nice. But the best part was breakfast buffet - I can’t say that I’ve ever experienced anything like it. The variety was incredible; the quality, the taste, the presentation, and the service were unmatched. It made us feel like royalty! I would suggest having cash on hand to pay for breakfast when checking out of hotel (it will make things quicker and easier.) It was hands down the best breakfast I’ve ever had at any hotel! I cannot wait to return to this unique and charming place.

Our stay at Hotel General Old Town Prague was very pleasant overall. The hotel is beautifully designed, with cozy, clean, and well-equipped rooms – including a coffee machine and kettle, which we really appreciated. The staff deserves special praise: everyone was exceptionally friendly, professional, and always made us feel welcome. Cleanliness throughout the hotel was impeccable, and the facilities left little to be desired. The value for money was excellent, especially when compared to other hotels in Prague. The only downside is the location – while the area is quiet and pleasant, it takes about 40 minutes to walk to the main city center where most of the attractions are. However, public transport is easily accessible and helps balance that out. All in all, we had a wonderful stay and would definitely recommend this hotel – especially to travelers who value great service, comfort, and style, and don’t mind being a bit further from the tourist hotspots.

Had an absolutely great time there, the lady who received us was a trainee, so she forgot basic stuff like bringing our luggage we had left there earlier to our rooms and we had to ask again for the included bottle of Prosecco, but besides that the service was absolutely impeccable and I would easily recommend the place to anyone. The rooms are delightful and the cleaning stuff does an excellent job! Bonus: you'd be right around the corner of the Staropramen brewery ...