Hotel Genziana
Ortisei · Italy · Via Rezia 111
About Hotel Genziana — Luxury Boutique Hotel in Ortisei
Hotel Genziana is an exceptional 4-star hotel in Ortisei, Italy. Guests enjoy a distinctive experience combining world-class facilities including bar, beach club, restaurant, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.7 / 5
A truly wonderful experience. The staff are very kind and friendly. Wonderful is a better word! The restaurant is amazing. Breakfast was brilliant. Overall an amazing experience. I will be forever grateful for being able to travel to this stunning part of Italy. Could not ask for more🇮🇹🇦🇺
Booked this place based on the reviews and couldn’t be happier. Excellent service. Small touches. Piping hot coffee. The dinners for guests are 5 course and at 30 euros per person for guests great value as these were our favourite meals in Italy. Bartender made me a special basil cocktail that was so fresh and delicious. Beautiful spa area to relax in the mountains. Would recommend to friends or family and hope to return.
Prime location, very quiet for being so centrally located. Reception and bar area is modern, warm and welcoming. The rooms, however, are due for renovation. Awful pillows, bed not very comfortable, bathroom probably +20 yrs old. The 4 star standard is rusty, at best. The hallways are less charming than a dorm or institution from the 80’s, with harsch lightning (very typical for Italy - don’t they sell LED with warm-white kelvin or dimmers there at all???). The restaurant is nice, but also suffer from too hard lightning. Bar and restaurant service was good, but someone in the management must seriously look after the staff hygiene. The smell of old sweat and stinky uniforms really can destroy the appetite, both to eat and return as a guest.