Hotel Glar Conference & Spa

We visited this place for company dinner evening and everything was perfect. The staff is incredibly nice, obliging and fast. The food is excelent, this was my first experience with Polish cuisine and I was very pleased with all the foods they prepared. Also the hotel interior is marvelous and modern. Highly recommended

First of all, the rooms were amazing - modern, super clean and really well designed. We felt comfortable from the moment we arrived. The sauna area was beautiful and never too crowded, which made it extra relaxing. Yes, there are only four loungers in the quiet area, but honestly, it wasn't a problem because the pool area has plenty of room to relax. Another highlight of our stay was the staff. Communicating in English wasn't always the easiest, but they were so friendly and always tried their best to help, so in the end we had no problems at all. The lifeguard at the pool was always in a great mood, which made the atmosphere even more enjoyable. In the restaurant, Valiantsin did an amazing job - you can really tell he enjoys what he does! The entire service team made us feel welcome. We recommend this hotel 100%. Can't wait to come back! :)

This was a very bad experience. We were so much looking forward to a relaxing spa time at Hotel Glar. But I have to say for such a big hotel the spa is ridiculously small. There is no such thing as a relaxing atmosphere. Children are running around and there are just 4 seats to relax and read – they are of course always occupied. For my German friends: Be aware! you have to wear swimsuits in the sauna. Ugh.. This would all be okay, if you get a descent spa treatment. But here comes my story: We asked the spa one week in advance if we should already book a treatment. They sent me an email saying: You don't need to book a treatment in advance, you can do it when you arrive. So we arrived and the spa members said "sorry, we are fully booked for the next 3 days". I couldn't believe what I just heard. I was so angry. I needed to ask for the manager until anyone tried to find a solution. It took until the next day around lunch time to tell me, that we could now book a treatment. One can imagine that the whole evening and the next hours were full of anger and not knowing, if we get a treatment or not. I mean the whole idea of the trip was spa and treatments.. Okay but then we got our treatments: The Spa Rituals. I am not kidding: This was the worst treatments we ever got. It was freezing cold in the room and bright. Not at all a relaxing atmosphere. And don't think you get a proper massage. It was more of body touching than massaging. Incredible. And this is the most expensive treatment. By the way, the last 20 minutes of this expensive 90 minutes treatment includes a cheap amazon light, that is put over your eyes – for whatever reason. 20 minutes under a green light in a freezing bright room. And unfortunately the lady that did the massage was smelling of cigarettes. We were both so incredibly disappointed. If the hotel members could just offer you any compensation after all this horrible situations. But no. Just a "sorry". I have never been in such a disappointing hotel to be honest. I can't recommend it at all! Please don't waste your time and drive from Germany to Poland if you want a relaxing spa weekend. This was the most expensive + bad trip I have ever done. The only good thing is the a la carte restaurant. Incredibly good food!