Hotel Globus Sure Hotel Collection by Best Western

Really really good service. A small delay in finding our reservation (which was not the hotel’s fault) resulted in the general manager insisting that we have drinks for free in the bar. Now that is how a hotel should welcome guests. Strongly recommend.

Very friendly service. Everything is clean. Good breakfast buffet. Nicely decorated

Unfortunately we will never return to this hotel! It’s hot, it’s beach weather and the air conditioner was not working for the total duration of our stay. Can you imagine what it feels like suffocating in a room? If you open a window be prepared to be eaten by mosquitoes. The real disappointed was the behavior of the owner and the staff - trying to minimise the problem like it’s perfectly normal you stay in a hot room like this. In addition, they tried to blame this as some type of town council issue (obviously this is was just an excuse and not the real reason). And of course with the ‘promise’ that the air conditioner would work in a couple if hours. The hotel has no problem with asking for full price and not giving you what you paid for. I find this to be quite dishonest and I can only hope for other guests never have any problems here because they won’t be resolved. Some good things- comfortable bed and very friendly cleaning room staff.